Collaboration & Productivity
Document & Knowledge Management
Platforms for creating, organizing, and sharing organizational knowledge
Overview
Document and knowledge management platforms help organizations create, organize, search, and share information. They serve as the institutional memory and single source of truth for teams, combining document editing, wikis, and knowledge bases.
Top Players
Confluence
- Company: Atlassian (Australia)
- Market Position: Leading enterprise wiki and knowledge management platform
- Key Strengths: Deep Jira integration, structured spaces, templates, page trees, strong for technical documentation
- Products: Confluence Cloud, Confluence Data Center
- Typical Users: Software teams, IT departments, enterprises using Atlassian stack
Notion
- Company: Notion Labs (USA)
- Market Position: Leading all-in-one workspace for docs, wiki, and projects
- Key Strengths: Blocks-based editor, nested databases, templates, API, wiki with verification, Notion AI
- Typical Users: Startups, small-to-mid companies, knowledge workers
Google Docs / Google Workspace
- Company: Google (USA)
- Market Position: Dominant in real-time collaborative document editing
- Key Strengths: Real-time collaboration, familiar UX, Gemini AI integration, free tier, Google ecosystem integration
- Products: Google Docs, Sheets, Slides, Sites
- Typical Users: All sizes — from individuals to enterprises
Microsoft SharePoint + OneDrive
- Company: Microsoft (USA)
- Market Position: Enterprise document management and intranet leader
- Key Strengths: Document management, intranet sites, workflow automation (Power Automate), Teams integration, Copilot AI
- Typical Customers: Large enterprises, Microsoft 365 organizations
Coda
- Company: Coda (USA)
- Market Position: Innovative doc-powered application platform
- Key Strengths: Documents that work like apps, powerful formulas, Packs (integrations), automations, AI-assisted
- Typical Users: Operations teams, project managers, innovative teams replacing spreadsheets
Key Trends
- AI-powered writing: AI assistants for drafting, summarizing, and translating documents
- Connected knowledge graphs: Linking information across documents, projects, and conversations
- Wiki verification: Automated staleness detection and content freshness management
- Doc-as-app: Documents with embedded databases, automations, and interactive components